Frequently Asked Questions

What is Throne?

Throne is a smart device designed to work with your car seat to help prevent the tragic accident of leaving a baby behind in the car. Using advanced iBeacon technology, Throne monitors your proximity to your car seat and sends timely notifications to ensure your baby's safety.

How does Throne work?

Throne uses iBeacon technology to create a connection between your smartphone and the car seat device. When you walk away from your car with your baby still in the seat, the app detects the distance and sends you an immediate notification to remind you to check your car seat.

What permissions does Throne need?

Throne requires location permissions to function properly. This allows the app to detect your proximity to the car seat device and send accurate notifications. We only use location data for safety monitoring and never share it with third parties.

How long does it take to receive notifications?

Notification timing can vary based on several factors including your phone's settings, background app refresh, and signal strength. Generally, you should receive notifications within 1-3 minutes of walking away from your car seat. We recommend keeping the app running in the background for optimal performance.

What if I don't receive a notification?

If you don't receive a notification, please check the following:

• Ensure location permissions are enabled for Throne and set to always
• Check that background app refresh is enabled
• Verify your phone is within range of the car seat device
• Make sure your phone's Bluetooth is turned on
• Try restarting the app if issues persist

Is Throne compatible with all car seats?

Throne is designed to work with our specially designed car seat device that uses iBeacon technology. The device can be easily attached to most standard car seats. Please check our compatibility guide for specific car seat models.

How far can I be from the car seat before getting notified?

The range depends on various factors and is typically 30 feet from the car seat device. This distance is optimized to catch situations where you might forget your baby while still allowing for normal activities around your vehicle.

Does Throne work in all weather conditions?

The Throne device is designed to work in various weather conditions, but extreme temperatures or heavy rain may affect performance. We recommend keeping the device protected and ensuring it's properly secured to your car seat.

What if my phone battery is low?

Throne is designed to be battery-efficient, but for optimal safety, we recommend keeping your phone charged. The app will send you a warning if your battery is critically low and may affect notification delivery.

Can multiple phones connect to one car seat device?

Yes! Multiple family members can connect their phones to the same car seat device. This ensures that anyone who might be driving with your baby will receive safety notifications.

How do I set up Throne?

Setting up Throne is simple:

1. Download the Throne app from the App Store or Google Play
2. Create an account and grant location permissions
3. Attach the Throne device to your car seat
4. Pair your phone with the device through the app
5. Test the connection to ensure everything works properly

What if I need to temporarily disable notifications?

You can temporarily disable notifications through the app settings. This is useful for situations like car maintenance or when the car seat is not in use. You can easily re-enable notifications when needed.

How can I contact support?

For technical support or questions about Throne, please email us at support@thronelux.com. We typically respond within 24-48 hours during business days. For urgent safety concerns, please call our emergency support line.